FLEXPERTO and cloudworx enter into implementation partnership

We are delighted to welcome a new strong partner to our team: we are entering into a partnership with FLEXPERTO, the leading solution for the digitalisation of sales and communication processes.

Together, we want to take your company's customer communication to a whole new level.

Salesforce know-how meets sales expertise

The new Salesforce integration from FLEXPERTO enables sales and support teams to organise all customer interactions in and from Salesforce and optimise workflows across various communication and collaboration channels. This ensures that your customers enjoy a personalised and seamless customer journey, contributing to maximum customer satisfaction.

As a Salesforce expert and implementation partner, cloudworx takes care of setting up the FLEXPERTO solution in your Salesforce system. We show you how to use FLEXPERTO optimally for your sales and service processes.

A partnership that benefits customers in particular

Nathalie Klak, Head of Partner Management at FLEXPERTO, comments:

"Thanks to the SALESFORCE integration, it is now even easier for sales and service teams to support customers remotely. Users can communicate and collaborate with their prospects and customers from within SALESFORCE and can be confident that they have access to the latest customer information when participating in an online meeting. We look forward to further expanding our partnership with SALESFORCE and cloudworx and jointly supporting new use cases with FLEXPERTO."

"Adding FLEXPERTO as a sales solution to our toolset helps us as Salesforce consultants to reinforce our value proposition of a holistic view and optimisation of all business processes for our customers. We are also always on the lookout for the best apps and software solutions to improve our customers' processes in the most efficient way possible. With FLEXPERTO, we have gained a great partner," said Timo Müller, founder of cloudworx.

About Flexperto GmbH

FLEXPERTO is a market-leading customer engagement solution and has been part of the renowned RGI Group since April 2021. With a portfolio of over 100 projects in the insurance, banking, utilities and public sectors, Flexperto has achieved strong growth since its foundation in 2012. The Communication Cloud enables consultants to interact with customers across all channels and unifies the entire customer journey: from appointment scheduling and video consulting with a wide range of tools to the final signing of contracts via e-signature.

Find out more at https://flexperto.com/salesforce-integration/

About cloudworx GmbH

cloudworx GmbH, founded in Munich in 2018, is a certified Salesforce partner in the DACH region. In addition to digitising and optimising business processes and implementing Salesforce, the company also specialises in providing software solutions that solve real-world problems with maximum efficiency and minimal effort for the user.

Find out more about cloudworx at https://cloudworx.agency/